Noticeboard

PRESCRIPTION ORDERING CHANGES - From 21st September 2020 you will have to order repeat medication directly via your GP practice, not via your pharmacy or medical equipment supplier. You can order in the following ways: online via Patient Access, by email to cuccg.atkinson.prescriptions@nhs.net , by dropping the request at the surgery or via post.  If you can’t order by these means and don’t have a family member, friend or carer able to order for you, please contact us.


Please note this only affects the ordering of your prescription. When you order your repeat prescription directly through your GP practice, your pharmacy will continue to collect or receive your prescription as before. Pharmacies may also continue to deliver your prescription if you currently receive this service.

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Miss Chloe Lowe (f)

Administration

Ms Emma Harrison (f)

Admin Manager

Ms Michelle Evans (f)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Receptionists are asked to collect brief information from patients:

1 – to help doctors prioritise phone calls and house visits

2 – to ensure that all patients receive the appropriate level of care

3 - to direct patients to see the nurse or HCA, signpost to the appropriate service or other health care professional rather than a doctor where appropriate

Reception staff, like all members of the team, are bound by confidentiality rules

  • Any information given by you is treated strictly confidential
  • The practice would take any breach of confidentially very seriously and deal with accordingly
  • You can ask to speak to the receptionist in private away from reception
  • However if you feel an issue is very private and do not wish to say what it is then this will be respected
Mrs Sharon Sloan (f)
Mrs Donna Hornby (f)
Miss Claire Buckingham (f)
Miss Jorja Hicks (f)
Mrs Emma Holmes (f)
Miss Kathryn King
Ms Heather Pelter

Secretaries

Ms Nina Duxbury (f)
 
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