Noticeboard

PRESCRIPTION ORDERING - there are several ways to order your prescription items, in person at the reception desk, through online access via mobile/computer or via email to lscicb-mb.atkinson.prescriptions@nhs.net - when ordering please make sure to include your name, date of birth and items needed. 

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Miss Chloe Lowe (f)

Practice Manager

Ms Emma Harrison (f)

Deputy Manager

Administration

Ms Michelle Evans (f)

Prescription Administrator 

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Receptionists are asked to collect brief information from patients:

1 – to help doctors prioritise phone calls and house visits

2 – to ensure that all patients receive the appropriate level of care

3 - to direct patients to see the nurse or HCA, signpost to the appropriate service or other health care professional rather than a doctor where appropriate

Reception staff, like all members of the team, are bound by confidentiality rules

  • Any information given by you is treated strictly confidential
  • The practice would take any breach of confidentially very seriously and deal with accordingly
  • You can ask to speak to the receptionist in private away from reception
  • However if you feel an issue is very private and do not wish to say what it is then this will be respected
Mrs Sharon Sloan (f)
Mrs Donna Hornby (f)
Mrs Emma Holmes (f)
Miss Kathryn King
Ms Heather Pelter
Miss Camilla Tait
Mrs Michelle Holmes

Secretaries

Miss Jorja Hicks (f)
 
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