Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also order

We do not take repeat prescription requests over the telephone.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

 

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Electronic prescription service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

  • Choosing a pharmacy or other dispenser
  • Cancelling or changing your choice of pharmacist or dispenser
  • What can I do if I'm unhappy with the process?

Go to Electronic prescriptions .nhs.uk.

Diazepam for Fear of Flying

Fear of Flying

After careful consideration, we will no longer prescribe benzodiazepines or sedatives (such as diazepam) for patients experiencing fear of flying. Many other GP practices have adopted similar policies.

Patients sometimes request diazepam to help manage a fear of flying or to aid sleep during flights.

Initially introduced in the 1960s, benzodiazepines – such as Diazepam were considered revolutionary. However, over time it became increasingly clear that they have significant drawbacks. Short-term effects include memory impairment, reduced coordination, decreased concentration, and slower reaction times. Long-term use can lead to addiction, with withdrawal symptoms such as seizures, hallucinations, agitation, and confusion. There are also long-term risks, including impacts on cognition and balance. Unfortunately, benzodiazepines have become widely misused and are now a common drug of abuse.

Because of these issues, the use of benzodiazepines has been increasingly restricted worldwide since the 1980s and 1990s—particularly in the UK.

In the UK, Diazepam is classified as a Class C / Schedule IV controlled drug.

The following guide outlines why this medication is no longer prescribed by our practice for flying-related anxiety:

Why Diazepam Is Not Prescribed for Flying Anxiety

  • Safety Risk in Emergencies: Benzodiazepines cause delayed reaction times and slower thinking. In the event of an in-flight emergency, this could impair your ability to respond appropriately, putting your safety—and that of others—at risk.
  • Increased Risk of Blood Clots: Although Diazepam may help you fall asleep during a flight, it induces non-REM sleep, which reduces natural movement. This immobility increases the risk of blood clots (deep vein thrombosis, or DVT), particularly on flights longer than four hours. Such clots can be life-threatening.
  • Paradoxical Reactions: While Diazepam is usually sedating, a small percentage of individuals experience the opposite effect: agitation, aggression, or disinhibition. These behaviours could endanger yourself and others, and may lead to legal consequences.
  • Increased Risks with Alcohol: The combination of benzodiazepines and alcohol magnifies all the risks outlined above.
  • Guideline Restrictions: The British National Formulary (BNF) contraindicates the use of Diazepam for treating phobic states and discourages its use for short-term, mild anxiety. Prescribing against these guidelines may expose your doctor to legal liability.
  • NICE Guidance: According to NICE guidelines, medications should not be used for mild, self-limiting mental health disorders. In more significant anxiety-related conditions, benzodiazepines, sedating antihistamines, or antipsychotics are also not recommended.
  • Legal Risks Abroad: In some countries, including parts of the Middle East, it is illegal to import benzodiazepines. They may be confiscated, and you could face legal repercussions.
  • Workplace Drug Testing: Diazepam remains in your system for an extended period. If your employment involves drug testing, you could fail a test after taking it.
  • Link to Dementia: Long-term benzodiazepine use has been associated with an increased risk of developing dementia.

Alternative Support

Given the above concerns, we will no longer prescribe Diazepam for flight anxiety. Instead, we recommend either self-referral to NHS Talking Therapies (https://notts-talk.co.uk/getting-support/), Hypnotherapy or the following aviation industry-approved flight anxiety courses, which are widely accessible:

Please note: Flight anxiety is not covered under General Medical Services as defined by the NHS GP contract. Therefore, we are not obligated to prescribe medication for this condition.

Page last reviewed: 16 January 2026
Page created: 23 January 2024